SHIPPING SCHEDULE
Annuals: April 1 - July 31
Perennials: March 1 - November 28
Broccoli, Cabbage, Cauliflower: March 1 - July 31(There after, orders can be booked a
month or more prior to shipping).
Leeks, Onions: Feburary 1 - October 31
Eggplants, Peppers, Tomatoes: April 1 - June 30
Squash, Pumpkins, Cucumbers, Melons: May 1 - June 30
Perennial Herb Plants: March 1 - October 31
Annual Herb Plants: May 1 - July 31
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Spring Shipping
Spring shipping for most plants is after the last expected frost date for your area. If you
would like plants earlier or later specify in the order form comment box, otherwise we will
not ship until the last suspected frost date for your area. We will notify you on exact ship
dates by e-mail.
The only exceptions to the above shipping schedule is onion, leek, cole crops, and dormant
perennial plants. These plants can ship anytime within the given schedule dates above.
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Summer and Fall Shipping
Summer and Fall shipping of plants is normally done shortly after the order is
placed(unless otherwise stated under the individual plant description or if we halt shipping
due to weather related conditions). We also notify by e-mail the exact shipping date and
when you should expect delivery.
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Weather Extremes That Halt Shipping
Due to the extreme sensitivity of plant material we will not ship plants when temperatures
along the shipping route drop below 32 degrees(45 degrees for annuals and warm season
vegetable plants) and when temperatures rise above 95 degrees. This prevents plants from
getting stressed in shipment, and therefore means healthier plants upon delivery.
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Packaging of Plants
All plants that are in containers (which is the majority of them), will be rubber banded with
wood fibers or like material in order to keep the soil intact. Plants are then nestled into
their shipping boxes using recycled peanuts as void fill(see potted perennial plants)
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Shipping Your Plants
All plants that are sold from Streambank Gardens are healthy established plants, that should
have no trouble making the trip. The vast root systems within their containers will insure
that the plants reach your area and flourish beautifully in your garden.
Plants are shipped Monday - Wednesday to insure they make it to their destination before
the weekend.
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Arrival of Plants
When your plants arrive unpack them as soon as you can. After unpacking plants check
soil for moisture, and if dry water. Then acclimatise the plants to your area by setting
them in a partially shade location for a few days before transplanting them into the garden.
This helps the plant(s) get used to different climatic changes between our area and your
area without putting a lot of stress on them.
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Returns
All returns are accepted fourteen days after shipment arrival date on all plants. No
questions asked. We will gladly refund in the form of another plant, a credit to
Streambank Gardens, or a monetary reimbursement(business check).
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Damaged Shipments
In the event you receive a damaged shipment please contact us within the first couple days
of arrival, so we have enough time to resolve the damages with the carrier. In these rare
cases we reimburse our customers with another shipment, a full credit to Streambank
Gardens, or a total refund of order. We cannot accept damaged shipment complaints 12
days or more after actual arrival date.
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If you have any more questions feel free to contact us at admin@streambankgardens.com
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