SHIPPING SCHEDULE
Annuals: April 1 - July 31
Perennials: February 23 - November 28
Broccoli, Cabbage, Cauliflower: March 1 - July 31 (There after, orders can be booked a
month or more prior to shipping).
Leeks, Onions: Feburary 1 - October 31
Eggplants, Peppers, Tomatoes: April 1 - June 30
Squash, Pumpkins, Cucumbers, Melons: April 1 - June 30
Perennial Herb Plants: March 1 - October 31
Annual Herb Plants: April 1 - July 31
Hard Goods (Garden Decor etc.): Ships in 1-2 business days after order placement.
*Check attached plant availability pages for recently updated availability status.*
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Spring Shipping (Plants)
Spring shipping for most plants is after the last expected frost date for your area. If you
would like plants earlier or later specify in the order form comment box, otherwise we will
not ship until the last suspected frost date for your area. We will notify you on exact ship
dates by e-mail.
The only exceptions to the above shipping schedule is onion, leek, cole crops, and
perennial plants. These plants can ship anytime within the given schedule dates above and
if stock will be available
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Summer and Fall Shipping (Plants)
Summer and Fall shipping of plants is normally done shortly after the order is placed
(unless otherwise stated on our availability pages or if we halt shipping due to weather
related conditions).
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Returns
All returns are accepted fourteen days after shipment arrival date on all plants. No
questions asked. We will gladly refund in the form of another plant, a credit to
Streambank Gardens, or a monetary reimbursement(business check).
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Damaged Shipments
In the event you receive a damaged shipment please contact us within the first couple days
of arrival, so we have enough time to resolve the damages with the carrier. In these rare
cases we reimburse our customers with another shipment, a full credit to Streambank
Gardens, or a total refund of order. We cannot accept damaged shipment complaints 12
days or more after actual arrival date.
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If you have any more questions feel free to contact us at admin@streambankgardens.com
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